Customer-Satisfaction-Dissatisfaction-Analysis

Explored Linguistic data and converted Audio to Text. Developed an NLP framework for text mining. Real time application and insights were generated by performing Sentiment analysis by extracting keywords using Parts of Speech Tagging (Scikit learn) and applying algorithms such as Neural Network, Maxent, SVM, XVB. Identified the association between entity modifiers using LSA and Word2Vec. Established a Word Heirarchy to create Wordmaps and its diffusion