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Add servicelog template for Karpenter IAM role misconfiguration #406

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clcollins wants to merge 3 commits into from
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Add servicelog template for Karpenter IAM role misconfiguration #406

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6b3933b
Add servicelog template for Karpenter IAM role misconfiguration
clcollins Mar 10, 2026
2e9e9ea
Fix validation error: Add period at end of description
clcollins Mar 10, 2026
dc46443
Fix broken documentation links for Karpenter IAM role servicelog
clcollins Apr 7, 2026
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12 changes: 12 additions & 0 deletions hcp/karpenter_iam_role_misconfigured.json
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{
"severity": "Critical",
"service_name": "SREManualAction",
"log_type": "cluster-configuration",
"summary": "Action required: Fix Karpenter operator IAM role configuration",
"description": "Your ROSA HCP cluster requires you to take action because the Karpenter operator IAM role is misconfigured in AWS, preventing the Karpenter component from functioning correctly. The Karpenter pod is unable to assume its IAM role via STS AssumeRoleWithWebIdentity, resulting in access denied errors. Please verify the Karpenter operator role's trust policy allows the cluster's OIDC provider to assume the role, and ensure the permissions policy matches the required policy for ROSA HCP operator roles. Review the documentation on required IAM roles and resources: https://docs.redhat.com/en/documentation/red_hat_openshift_service_on_aws/4/html/prepare_your_environment/rosa-hcp-prepare-iam-roles-resources and configuring operator roles: https://docs.redhat.com/en/documentation/red_hat_openshift_service_on_aws/4/html/install_clusters/rosa-hcp-sts-creating-a-cluster-quickly#rosa-operator-config_rosa-hcp-sts-creating-a-cluster-quickly.",
"doc_references": [
"https://docs.redhat.com/en/documentation/red_hat_openshift_service_on_aws/4/html/prepare_your_environment/rosa-hcp-prepare-iam-roles-resources",
"https://docs.redhat.com/en/documentation/red_hat_openshift_service_on_aws/4/html/install_clusters/rosa-hcp-sts-creating-a-cluster-quickly#rosa-operator-config_rosa-hcp-sts-creating-a-cluster-quickly"
],
"internal_only": false
}