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38d3f63
restructuring
Karuna-Mendix Feb 23, 2026
3d04df3
moving populate user types
Karuna-Mendix Feb 23, 2026
1db37f0
Add section - User Types and Definitions
Karuna-Mendix Feb 23, 2026
f0c3b9b
New page- User Metering
Karuna-Mendix Feb 23, 2026
e2c980b
User metering overview page
Karuna-Mendix Feb 23, 2026
5e98588
Creating user metering category
Karuna-Mendix Feb 23, 2026
866b3c3
new page- implementing user metering
Karuna-Mendix Feb 23, 2026
6cf8a53
implementing user metering info
Karuna-Mendix Feb 23, 2026
884ccad
(De)Activation of users
Karuna-Mendix Feb 23, 2026
616cb47
Additional info
Karuna-Mendix Feb 24, 2026
0ee9b29
new page- FAQ
Karuna-Mendix Feb 24, 2026
44b720c
Proofreading
Karuna-Mendix Feb 24, 2026
492a5da
Proofreading
Karuna-Mendix Feb 25, 2026
2346ec6
Feedback comments- 1st iteration
Karuna-Mendix Mar 4, 2026
48bb658
Feedback comment - 2nd iteration
Karuna-Mendix Mar 5, 2026
419954a
FAQs- feedback
Karuna-Mendix Mar 5, 2026
2cc66d2
feedback 3rd iteration
Karuna-Mendix Mar 5, 2026
4fda763
feedback
Karuna-Mendix Mar 5, 2026
707ff3b
More feedback on user metering index file
Karuna-Mendix Mar 11, 2026
5ce950a
feedback 1- implementing user metering
Karuna-Mendix Mar 12, 2026
5d33f14
small changes
Karuna-Mendix Mar 13, 2026
82fbb12
Improving Guidelines for Unique User Identification section
Karuna-Mendix Mar 13, 2026
c64021e
small change
Karuna-Mendix Mar 13, 2026
916df42
small change
Karuna-Mendix Mar 13, 2026
8a9f5ac
Incorporated populate user types sections
Karuna-Mendix Mar 13, 2026
6804817
Removed Populating user types doc.
Karuna-Mendix Mar 13, 2026
3eab208
FAQ update
Karuna-Mendix Mar 13, 2026
05feeaa
Proofreading
Karuna-Mendix Mar 13, 2026
cc0f986
Proofreading
Karuna-Mendix Mar 13, 2026
5edf47d
Fixing broken links
Karuna-Mendix Mar 13, 2026
615dd1f
Case sensitivity information for IAM modules
Karuna-Mendix Mar 31, 2026
5733b11
USAGE_METRICS_EMAIL_FIELDS deprecation
Karuna-Mendix Mar 31, 2026
f24cc7d
feedback
Karuna-Mendix Mar 31, 2026
2777b2e
Fix typo in licensing apps documentation
Karuna-Mendix Apr 1, 2026
d01fd59
Merge branch 'development' into kv-user-metering
Karuna-Mendix Apr 16, 2026
49454fe
Add saml changes
Karuna-Mendix Apr 16, 2026
cf66b63
Rename Contract Management--> Subscription Management
Karuna-Mendix Apr 17, 2026
a9ae16f
Implement feedback for User Metering
Karuna-Mendix Apr 17, 2026
0b86755
Implement feedback for FAQs.
Karuna-Mendix Apr 17, 2026
8475398
Implement feedback for -Implementing User Metering
Karuna-Mendix Apr 17, 2026
b93aa34
Add small changes
Karuna-Mendix Apr 17, 2026
42f0ec3
Fix small issues
Karuna-Mendix Apr 17, 2026
a33a1fd
Fix broken links
Karuna-Mendix Apr 17, 2026
caa9d6c
Update content/en/docs/deployment/general/subscription-management/use…
Karuna-Mendix Apr 17, 2026
ea9c8c1
Update content/en/docs/deployment/general/subscription-management/use…
Karuna-Mendix Apr 17, 2026
3ed0829
Update content/en/docs/deployment/general/subscription-management/use…
Karuna-Mendix Apr 17, 2026
27e6255
Implement suggestions from Nico
Karuna-Mendix Apr 17, 2026
a31530a
Merge branch 'kv-user-metering' of https://github.com/mendix/docs int…
Karuna-Mendix Apr 17, 2026
10fe681
Update content/en/docs/deployment/general/subscription-management/use…
Karuna-Mendix Apr 17, 2026
fd88043
Update content/en/docs/deployment/general/subscription-management/use…
Karuna-Mendix Apr 17, 2026
80e0de2
Small fix
Karuna-Mendix Apr 17, 2026
f0dc0ba
Merge branch 'kv-user-metering' of https://github.com/mendix/docs int…
Karuna-Mendix Apr 17, 2026
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2 changes: 1 addition & 1 deletion content/en/docs/control-center/company/dashboard.md
Original file line number Diff line number Diff line change
Expand Up @@ -19,7 +19,7 @@ The Control Center dashboard gives you an overview of various activities for you

These are some examples of what you can find on the dashboard:

* <a id="contract-info"></a> **Company Information** – displays all contracts associated with the company, including the customer name, contract status, expiry date, and remaining time until expiry. For more details, refer to [Contract Management](/developerportal/deploy/contract-management/)
* <a id="contract-info"></a> **Company Information** – displays all contracts associated with the company, including the customer name, contract status, expiry date, and remaining time until expiry. For more details, refer to [Contract Management](/developerportal/deploy/subscription-management/)
* **Apps Created** – you can filter these [apps](/control-center/apps/) by date
* **Mendix Versions** – describes which Studio Pro/Mendix versions your internal and external [members](/control-center/members/) are using for apps, which is especially important as the development of apps on outdated or [non-MTS/LTS versions](/releasenotes/studio-pro/lts-mts/) can lead to security issues
* **Certification Level** – presents the number of members per [Mendix certification](https://academy.mendix.com/link/certification)
Expand Down
166 changes: 0 additions & 166 deletions content/en/docs/deployment/general/populate-user-type.md

This file was deleted.

Original file line number Diff line number Diff line change
@@ -1,8 +1,8 @@
---
title: "Contract Management"
url: /developerportal/deploy/contract-management/
weight: 20
description: "Understand your Mendix subscription lifecycle, contract statuses, renewal timelines, and critical actions to ensure continuous service and prevent data loss."
title: "Subscription Management"
url: /developerportal/deploy/subscription-management/
weight: 10
description: "Understand your Mendix subscription lifecycle, subscription statuses, renewal timelines, and critical actions to ensure continuous service and prevent data loss."
---

## Introduction
Expand All @@ -16,7 +16,7 @@ This document provides detailed information about the status of your Mendix appl
Your Mendix subscription is categorized into three main statuses: Active, Expiring, and Expired, based on your contract's expiry date.

| Account Status | Timeline | Impact |
|---------------|----------|--------------------|
| --------------- | ---------- | -------------------- |
| **Active (Green)** | Until 30 days before contract expiry | Your account is fully active, with all services available and application runtimes functioning normally. This is the optimal state for uninterrupted Mendix usage. |
| **Expiring (Orange)** | From 30 days before contract expiry until contract end date | All services continue to function normally. You receive email reminders, notifications, and banner alerts on Mendix Platform about your upcoming renewal. |
| **Expired (Red)** | From the day after contract expiry up to 60 days | Your account and applications are downgraded to **Unlicensed** mode. You can manually restart apps, but they will automatically shut down after 2-4 hours and are limited to 6 concurrent users. Platform features are not disabled.|
Expand Down Expand Up @@ -58,7 +58,7 @@ While Mendix services continue to function normally, this is the critical period

#### 7 Days Before Contract Expiry{#7-days-before-contract-expiry}

* **Final impact emails** – You receive final detailed explanations about the impact of non-renewal
* **Final impact emails** – You receive final, detailed explanations about the impact of non-renewal
* **Data offboarding instructions** – Administrators and Technical Contacts receive tailored instructions for offboarding application data

{{% alert color="warning" %}}
Expand All @@ -68,7 +68,7 @@ This is your final opportunity to renew your contract and avoid service disrupti
#### Pre-Expiry Timeline Summary{#pre-expiry-timeline-summary}

| **Days Before Expiry** | **Key Actions** | **Status** |
|------------------------|-----------------|------------|
| ------------------------ | ----------------- | ------------ |
| **90 days** | Contact Account Team for renewal | Active |
| **30 days** | Finalize renewal discussions | Expiring |
| **15 days** | Download data if not renewing | Expiring |
Expand All @@ -81,7 +81,7 @@ If your contract is not renewed by the expiry date, your account transitions to
#### 1 Day After Contract Expiry{#1-day-after-contract-expiry}

* **Mendix Platform banner** – All Mendix Platform users see a banner clearly stating that the contract has expired
* **Restricted access** – Account access is downgraded and apps are transitioned to **Unlicensed** mode
* **Restricted access** – Account access is downgraded, and apps are transitioned to **Unlicensed** mode
* **Deployment restrictions** – Application data is available for download for the next 60 days

#### 60 Days After Contract Expiry{#60-days-after-contract-expiry}
Expand All @@ -95,7 +95,7 @@ Application data deletion is irreversible. Make sure to download all necessary a
#### Post-Expiry Timeline Summary{#post-expiry-timeline-summary}

| **Days After Expiry** | **Key Actions** | **Status** |
|------------------------|-----------------|------------|
| ------------------------ | ----------------- | ------------ |
| **0 days (Expired)** | Contract expires | Expired |
| **+1 day** | Limited access | Expired |
| **+60 days** | Data permanently deleted | Expired |
Expand Down
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