ICT Strategy • Digital Transformation • AI Adoption • Multi-Agent Systems • Operations & Multi-Stack Integration

Senior ICT executive and consultant with 20+ years of experience leading complex technology environments across Latin America, spanning telecommunications, government, public safety, fintech, retail, mining, and multinational corporate ecosystems.

I specialize in bridging business strategy, digital transformation, AI-driven architectures, hyperscalers, and operational execution for organizations running mission-critical, high-availability systems.

With a multidisciplinary background across technology, operations, business development, and innovation, I help organizations to define, deploy, and scale modern technology strategies through:

• ICT strategy, governance, and multi-country operations
• Digital transformationwithAI-firstapproaches
• High-stakes project recovery and operational excellence
• Hyperscaler enablement (AWS, Azure, GCP)
• Multi-stackarchitectureandintegration
• Data-driven value creation (BI, analytics, automation)
• Leadership of distributed, multicultural teams

👉 My career blends technical depth, business acumen, and execution, enabling organizations to evolve securely and competitively.

Strong focus on applied AI, LLM-based systems, and next-generation architectures:

• 🧠 Design and implementation of RAG (Retrieval-Augmented Generation) systems
• 🔗 Orchestration frameworks:
  • LangChain
  • LlamaIndex / Ollama-basedpipelines
• 🤖 Development of multi-agent systems in Python:
  • Task decomposition
  • Tool-using agents
  • Autonomous workflows
• ☁️ Azure AI Foundry / Azure OpenAI integration for enterprise-grade AI solutions
• 🧩 Prompt engineering, evaluation, and optimization
• 📚 Vector databases & semantic search:
  • FAISS (local prototyping)
  • Cloud vector DBs (Pinecone, others)
• 🔄 End-to-end AI pipelines:
  • ingestion → embeddings → retrieval → generation

👉 Focus on real-world AI adoption, not just experimentation.

• ICT strategy & governance
• Business optimization & financial planning
• P&L, budgeting, business cases
• Contract negotiation & vendor management
• Multinational operations
• Mission-critical environments (9-1-1, ITS, government automation)

• Multi-stack integration (cloud, on-prem, hybrid)
• Hyperscalers: AWS, Azure, GoogleCloud
• AI / ML / LLM architectures
• RAG systems & intelligent assistants
• Cybersecurity, risk & compliance
• Dataplatforms: SQL/NoSQL, Hadoop, Spark, Hive, Pentaho
• Scalable software architecture

• Digital transformation roadmaps
• AI adoption strategies (enterprise & operational)
• Automation (RPA/BPM), IoT, Industry 4.0
• Data as an asset (BI/analytics)
• Lean IT, Agile, DevOps/GenAI practices

• Developmentof RAG-based chatbots using LangChain + FAISS
• Prototyping multi-agent orchestration systems in Python
• AI-powered knowledge assistants for enterprise use cases
• Integration of LLMs in to operational and business workflows

• National 9-1-1 Automation (CostaRica)
• DigitalFonasa (Chile)
• SRCEI, Biblioredes, EFE Transportation Systems

• VAS / multi-stack integrations for:
  • Kolbi, Claro, Tigo/Millicom, Movistar, C&W, ETB, Entel, Telmex
  • Carrier-grade IoT and telemetry platforms

• Digital transformation for:
  • Codelco, MantosBlancos, Pelambres, QB
  • Technologyriskmanagement (SantanderGroup)
  • IndustrialIoT & BIsolutions

• Multi-cloud adoption strategies
• Mission-critical systems architecture & migration
• Data governance & BI platforms

• Computer Engineer
• Business Administration
• MBA (ThesisPending)

Additional certifications and diplomas:

• AI for Product Management
• BI & Analytics
• Lean Six Sigma
• Scrum
• Postman API Expert
• AWS MachineLearning & CloudFoundations
• Full Stack Python

AWS • Azure • GCP • Azure AI Foundry • Azure OpenAI

Claude•LangChain • LlamaIndex • Ollama • RAG Architectures • Prompt Engineering

Python • Java • Kotlin • JavaScript • Bash• Apex

Python • SQL/NoSQL • Hadoop • Spark • Hive • Pentaho • PowerBI • Looker• Tableau

Docker • Git • APIs • CI/CD

Agile • BPM • RPA • ITSM • ISO 27000 • ISO20000 • ISO22301 • BCM

Telcos • PublicSafety • Fintech • Retail • Government • Mining

SAP • Dynamics • Salesforce

📧 Email: jorge.cordovaj@gmail.com

🌍 Location: Santiago, Chile

🔗 LinkedIn: www.linkedin.com/in/jotacordovaj

🌐 Portfolio: https://jcordovaj.github.io/

I'm currently focused on bridging enterprise ICT strategy with applied AI, especially in:

• RAG systems
• Multi-agent orchestration
• AI-powered operations

Open to collaborating on high-impact, scalable, AI-driven solutions .