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consultingv2/ai powered-phone-system (PR from TinaCMS) #4567

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8a597bb
TinaCMS content update
tina-cloud-app[bot] Mar 9, 2026
a871f31
TinaCMS content update
tina-cloud-app[bot] Mar 9, 2026
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20 changes: 10 additions & 10 deletions content/consultingv2/ai-powered-phone-system.json
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Expand Up @@ -203,8 +203,8 @@
"guid": "h3ueb",
"altText": "Lorem Ipsum",
"icon": "BiLogoMicrosoft",
"heading": "Power Platform",
"description": "Build apps, automate workflows, and analyse data, all without heavy coding.",
"heading": "Azure OpenAI Service",
"description": "Build intelligent voice and chat experiences powered by GPT-4 - the engine behind SSW's AI phone system.",
"embeddedButton": {
"buttonText": "Read More",
"buttonLink": "https://www.ssw.com.au/consulting/power-platform"
Expand All @@ -214,8 +214,8 @@
"guid": "v93zjp",
"altText": "Lorem Ipsum",
"icon": "BiCommentCheck",
"heading": "Zendesk",
"description": "Streamline support by centralising all communication channels into one hub.",
"heading": "Azure AI Speech",
"description": "Real-time speech-to-text and text-to-speech at enterprise scale - the voice layer of every AI phone interaction.",
"embeddedButton": {
"buttonText": "Read More",
"buttonLink": "https://www.ssw.com.au/consulting/zendesk"
Expand All @@ -225,8 +225,8 @@
"guid": "fm6ndo",
"altText": "Lorem Ipsum",
"icon": "BiCloudUpload",
"heading": "Intune",
"description": "A cloud-based unified management solution for mobile devices and operating systems. ",
"heading": "Microsoft Copilot",
"description": "Bring AI-assisted intelligence into your workflows, so every call outcome feeds directly into your team's tools.",
"embeddedButton": {
"buttonText": "Read More",
"buttonLink": "https://www.ssw.com.au/consulting/intune"
Expand All @@ -236,8 +236,8 @@
"guid": "gylswt8",
"altText": "Lorem Ipsum",
"icon": "BiFingerprint",
"heading": "Azure Entra ID",
"description": "Secure identity and access management that keeps your people and apps connected.",
"heading": "Power Automate",
"description": "Automate the actions triggered by AI phone calls - from CRM updates to ticket creation and follow-up emails.",
"embeddedButton": {
"buttonText": "Read More",
"buttonLink": "https://www.ssw.com.au/rules/managing-microsoft-entra-id/"
Expand All @@ -247,8 +247,8 @@
"guid": "e7umlf",
"altText": "",
"icon": "BiUserVoice",
"heading": "Service Desk",
"description": "Centralised support that resolves issues fast and keeps your operations running smoothly.",
"heading": "Azure Communication Services",
"description": "The cloud telephony backbone for routing, recording, and managing AI-powered calls at scale.",
"embeddedButton": {
"buttonText": "Read More",
"buttonLink": "https://www.ssw.com.au/consulting/service-desk"
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