Solved some Endpoint issues

.vscode/settings.json

@@ -0,0 +1,5 @@
+{
+    "githubPullRequests.ignoredPullRequestBranches": [
+        "main"
+    ]
+}

app/api/audio-support.ts

@@ -296,9 +296,10 @@ async function saveToGoogleSheets(request: SupportRequest, analysis: GroqAnalysi
   try {
     const customerId = ticketId;
 
-    // Fix: Use dire URL with all parameters
+    // Fix: Use direct URL with all parameters
     const baseUrl = 'https://script.google.com/macros/s/AKfycbwEtIaGxm-3Ff-iZM4_Fuys8x4BKYf9kadN1B1oadMenS9ATzdHCOcgqpuwGhZa4OQJQA/exec';
 
+
     // URL encode all parameters
     const params = new URLSearchParams();
     params.append('action', 'put');

app/api/get-queries.ts

@@ -0,0 +1,73 @@
+// api.ts
+export interface CustomerTicket {
+    "Customer ID": string;
+    "Name": string;
+    "Channel": string;
+    "Subject": string;
+    "Query": string;
+    "Solution": string;
+    "Solveable": "Yes" | "No";
+    "Priority": "High" | "Medium" | "Low";
+    "Department": string;
+    "Language": string;
+  }
+
+  // Store the last API response
+  let lastApiResponse: CustomerTicket[] | null = null;
+
+  export const fetchCustomerTickets = async (): Promise<CustomerTicket[]> => {
+    try {
+      // If we have a cached response, return it immediately
+      if (lastApiResponse) {
+        console.log("Returning cached response");
+        return [...lastApiResponse]; // Return a copy to prevent mutations
+      }
+
+      const API_URL = "https://script.google.com/macros/s/AKfycbwEtIaGxm-3Ff-iZM4_Fuys8x4BKYf9kadN1B1oadMenS9ATzdHCOcgqpuwGhZa4OQJQA/exec?action=get";
+
+      const response = await fetch(API_URL, {
+        method: "GET",
+        mode: 'cors'
+      });
+
+      // Handle network errors
+      if (!response.ok) {
+        throw new Error(`HTTP error! status: ${response.status}`);
+      }
+
+      // Verify content type before parsing
+      const contentType = response.headers.get('content-type');
+      if (!contentType?.includes('application/json')) {
+        throw new Error("Received non-JSON response");
+      }
+
+      const data: CustomerTicket[] = await response.json();
+
+      // Cache the response for future calls
+      lastApiResponse = data;
+
+      return data;
+    } catch (error) {
+      console.error("Error fetching customer tickets:", error);
+
+      // If we have a cached response, return it even if the current request failed
+      if (lastApiResponse) {
+        console.warn("Returning cached response after fetch error");
+        return [...lastApiResponse];
+      }
+
+      throw new Error("Failed to load customer tickets. Please check your connection and try again.");
+    }
+  }
+
+  // Add a function to clear the cache if needed
+  export const clearCustomerTicketsCache = (): void => {
+    lastApiResponse = null;
+    console.log("Customer tickets cache cleared");
+  }
+
+  // Function to fetch fresh data and ignore cache
+  export const refreshCustomerTickets = async (): Promise<CustomerTicket[]> => {
+    lastApiResponse = null; // Clear cache first
+    return fetchCustomerTickets(); // Then fetch fresh data
+  }