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Capstone Project- Complaint Redressal System

Project Background

Complaint Redressal System is an online complaint management application for ABC Telecom Ltd. which is one of India’s major telecommunication service providers where the customers can raise complaints regarding their landlines and broadband services.

Run the application

Download or clone the content of repository. Then follow the instruction given below:

Setup for frontend

  1. Open the folder CRS-Frontend in VsCode.
  2. Then Install node.js from https://nodejs.org/en/download/.
  3. Then open cmd and paste: npm install -g @angular/cli
  4. Then in cmd, paste: npm install
  5. After installation, in cmd paste: ng serve --o

Setup for backend

  1. Open Eclipse Ide. import maven project CRS-Backend.
  2. Open the Phase5ComplaintRedressalSystemApplication.java file. Right click and select run as java application.

Setup for database

  1. Open the MySQL Database.
  2. Click on Server -> import data -> Import from self-contained file.
  3. Select the dump file to import and click start import.

The web application is now ready to use in http://localhost:4200/

Admin Details: Username: crs-admin@abc.com Password: admin@crs