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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<title>Privacy Policy | Bee & Bee Property Management – B&B Management in England</title>
<meta name="viewport" content="width=device-width, initial-scale=1" />
<link rel="preconnect" href="https://fonts.googleapis.com">
<link rel="preconnect" href="https://fonts.gstatic.com" crossorigin>
<link href="https://fonts.googleapis.com/css2?family=Poppins:wght@400;500;600;700&display=swap" rel="stylesheet">
<link rel="stylesheet" href="style.css">
<meta name="description" content="Privacy policy for Bee & Bee Property Management. Learn how we collect, use and protect personal information from B&B owners and website visitors.">
<meta name="keywords" content="Bee & Bee Property Management privacy policy, data protection, UK GDPR, B&B management England">
</head>
<body>
<header>
<img src="images/logo.png" alt="Bee & Bee Property Management logo" class="brand-logo">
<h1>Privacy Policy</h1>
<p>How Bee & Bee Property Management uses and protects your information</p>
</header>
<nav>
<a href="index.html">Home</a>
<a href="services.html">Our Services</a>
<a href="about.html">About</a>
<a href="contact.html">Contact Us</a>
<a href="quote.html">Get a Quote</a>
<a href="owner-portal.html">Owner Portal</a>
</nav>
<main>
<section class="fade-in">
<h2>1. Who We Are</h2>
<p>
This website is operated by <strong>Bee & Bee Property Management</strong>, providing
B&B and short-stay property management services across England.
</p>
<p>
For the purposes of UK data protection law (including UK GDPR), we are the
<strong>data controller</strong> of the personal information you provide to us via this website.
</p>
<p><strong>Contact details:</strong></p>
<ul>
<li><strong>Business name:</strong> Bee & Bee Property Management</li>
<li><strong>Email:</strong> <a href="mailto:info@beeandbeeproperties.com">info@beeandbeeproperties.com</a></li>
<li><strong>Telephone:</strong> <a href="tel:07850177876">07850 177 876</a></li>
</ul>
<p><em>Last updated: [29 November 2025].</em></p>
</section>
<section class="fade-in fade-in-delay-1">
<h2>2. Information We Collect</h2>
<p>We only collect personal information that you choose to give us, or that is generated when you use our site.</p>
<h3>2.1 Information you provide directly</h3>
<p>When you contact us or request a quote via the website, or contact us by email, phone or WhatsApp, we may collect:</p>
<ul>
<li>Name</li>
<li>Email address</li>
<li>Telephone number (if you choose to provide it)</li>
<li>Property location (town / area)</li>
<li>Property details (e.g. size, number of rooms, type of B&B)</li>
<li>Estimated number of guest stays per month (if known)</li>
<li>Services you are interested in</li>
<li>Any other information you include in your message</li>
</ul>
<h3>2.2 Automatically collected information</h3>
<p>
Our website hosting platform and service providers may automatically collect basic technical information, such as:
</p>
<ul>
<li>IP address</li>
<li>Browser type and version</li>
<li>Device type and operating system</li>
<li>Pages visited and time spent on the site</li>
</ul>
<p>
We currently do <strong>not</strong> use analytics tools such as Google Analytics or tracking cookies on this site.
If this changes in the future, we will update this policy and, where required, ask for your consent.
</p>
</section>
<section class="fade-in fade-in-delay-2">
<h2>3. How We Use Your Information</h2>
<p>We use your personal information to:</p>
<ul>
<li>Respond to your enquiries and messages</li>
<li>Provide a quote for our services</li>
<li>Communicate with you about potential or ongoing services</li>
<li>Manage and deliver B&B and property management services you ask us to provide</li>
<li>Keep basic records of enquiries and quotes for business administration</li>
<li>Comply with any legal or regulatory obligations</li>
</ul>
<p>We do <strong>not</strong> sell your personal information to third parties.</p>
</section>
<section class="fade-in fade-in-delay-2">
<h2>4. Legal Bases for Processing (UK GDPR)</h2>
<p>We rely on the following legal bases to process your personal information:</p>
<ul>
<li>
<strong>Legitimate interests:</strong> to respond to your enquiry, provide quotes, follow up on potential
services and manage our relationship with you as a property owner or business contact.
</li>
<li>
<strong>Performance of a contract (or steps before entering into one):</strong> where we need to process
your information to provide you with a quote or to manage services you have asked us to deliver.
</li>
<li>
<strong>Legal obligation:</strong> to keep records required by law, e.g. accounting and tax records.
</li>
</ul>
<p>
If we ever rely on <strong>consent</strong> (for example, for optional marketing emails), we will ask you clearly,
and you can withdraw that consent at any time.
</p>
</section>
<section class="fade-in fade-in-delay-3">
<h2>5. Who We Share Your Information With</h2>
<p>We may share your personal information with:</p>
<ul>
<li>
<strong>Service providers</strong> who help us run our website and handle enquiries, such as:
<ul>
<li>FormSubmit (for processing form submissions and emailing them to us)</li>
<li>Email and website hosting providers</li>
</ul>
</li>
<li><strong>Professional advisers</strong> such as accountants or legal advisers, where necessary.</li>
<li>
<strong>Law enforcement or regulators</strong> where we are legally required to do so, or where it is necessary
to protect our rights.
</li>
</ul>
<p>
We only share the minimum information needed and require service providers to keep your information secure and
to use it only for providing their services to us.
</p>
</section>
<section class="fade-in fade-in-delay-3">
<h2>6. International Transfers</h2>
<p>
Some of our service providers (for example, email or form processing services) may store or process data outside
the UK/EEA. Where this happens, we aim to ensure appropriate safeguards are in place, such as standard
contractual clauses or other recognised data protection mechanisms.
</p>
</section>
<section class="fade-in fade-in-delay-1">
<h2>7. How Long We Keep Your Information</h2>
<p>
We keep your personal information only for as long as it is reasonably necessary for the purposes set out in this
policy, including:
</p>
<ul>
<li>To respond to your enquiry or quote request</li>
<li>To consider and provide our services</li>
<li>To comply with legal, accounting or reporting obligations</li>
</ul>
<p>
In many cases, this means we may keep enquiry and quote records for up to <strong>6 years</strong> after our last
contact with you, unless a longer period is required by law or needed for potential legal claims.
</p>
<p>We will delete or anonymise information when it is no longer needed.</p>
</section>
<section class="fade-in fade-in-delay-2">
<h2>8. How We Protect Your Information</h2>
<p>
We take appropriate technical and organisational measures to protect your personal information, including:
</p>
<ul>
<li>Using reputable service providers for website hosting, forms and email</li>
<li>Limiting access to personal data to those who need it for legitimate business purposes</li>
<li>Using password protection and other reasonable security practices</li>
</ul>
<p>
However, no method of transmission over the internet is 100% secure. While we do our best to protect your
personal information, we cannot guarantee absolute security.
</p>
</section>
<section class="fade-in fade-in-delay-3">
<h2>9. Your Rights</h2>
<p>Under UK data protection law, you have the right to:</p>
<ul>
<li>Access the personal information we hold about you</li>
<li>Request correction of inaccurate or incomplete information</li>
<li>Request deletion of your personal information in certain circumstances</li>
<li>Object to our processing where we rely on legitimate interests</li>
<li>Restrict how we process your information in certain circumstances</li>
<li>Request a copy of your data in a portable format (where applicable)</li>
</ul>
<p>
If you would like to exercise any of these rights, please contact us using the details in section 1. We may ask
for additional information to confirm your identity before responding.
</p>
<p>
You also have the right to lodge a complaint with the UK’s data protection regulator:
</p>
<p>
<strong>Information Commissioner’s Office (ICO)</strong><br>
Website: <a href="https://ico.org.uk" target="_blank" rel="noopener noreferrer">ico.org.uk</a>
</p>
</section>
<section class="fade-in fade-in-delay-1">
<h2>10. Children</h2>
<p>
Our website and services are aimed at adult property owners and businesses. We do not knowingly collect personal
information about children. If you believe a child has provided us with personal information, please contact us
and we will delete it where appropriate.
</p>
</section>
<section class="fade-in fade-in-delay-2">
<h2>11. Third-Party Websites and Services</h2>
<p>
Our website contains links to third-party websites and services, such as social media platforms (e.g. Facebook,
Instagram, TikTok) and messaging platforms like WhatsApp.
</p>
<p>
If you follow these links or contact us via these platforms, the relevant third-party providers will process your
personal information according to their own privacy policies. We encourage you to read those policies before
using those services.
</p>
</section>
<section class="fade-in fade-in-delay-3">
<h2>12. Changes to This Policy</h2>
<p>
We may update this privacy policy from time to time, for example to reflect changes in our services or legal
requirements. The “Last updated” date at the top of this page will show when it was most recently revised.
</p>
<p>
We recommend checking this page occasionally to stay informed about how we protect your information.
</p>
</section>
</main>
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