Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5'

[H4rl3k1n]

Describe the bug
My Xiaomi SmartMi Standing Fan 3 integration worked untill 2022.2.x, with 2022.3.0 integration failed.
Message in integration:
{'code': -9999, 'message': 'user ack timeout'}

Errormessage in log:
Source: /usr/local/lib/python3.9/site-packages/miio/device.py:155
First occurred: 07:58:08 (19 occurrences)
Last logged: 08:20:41

Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5'. If this is working for you, please open an issue at https://github.com/rytilahti/python-miio/

I checked the login datas, also the fan works in Xiaomi App.

System Health

version	core-2022.3.1
installation_type	Home Assistant Container
dev	false
hassio	false
docker	true
user	root
virtualenv	false
python_version	3.9.9
os_name	Linux
os_version	5.10.92-v8+
arch	aarch64
timezone	Europe/Berlin

[KitHubek]

the same here, the same verions HA and all. fans working via Xiaomi mobile app

Logger: miio.device
Source: /usr/local/lib/python3.9/site-packages/miio/device.py:155
First occurred: 09:47:49 (274 occurrences)
Last logged: 11:31:59

Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5'. If this is working for you, please open an issue at https://github.com/rytilahti/python-miio/

2022-03-04 09:47:58 WARNING (MainThread) [homeassistant.config_entries] Config entry 'vent1' for xiaomi_miio integration not ready yet: {'code': -9999, 'message': 'user ack timeout'}; Retrying in background
2022-03-04 09:47:59 WARNING (MainThread) [homeassistant.config_entries] Config entry 'vent2' for xiaomi_miio integration not ready yet: {'code': -9999, 'message': 'user ack timeout'}; Retrying in background
2022-03-04 09:47:59 WARNING (MainThread) [homeassistant.config_entries] Config entry 'vent3' for xiaomi_miio integration not ready yet: {'code': -9999, 'message': 'user ack timeout'}; Retrying in background

[rytilahti]

The linked PR fixes the warning about an unsupported model. Those user ack timeout errors are difficult to fix as that is what the device is responding for the requests, and there is no easy way of knowing why that is happening: maybe the device is being accessed by other app? Maybe the device does not understand the command? Maybe the device is busy updating its data from sensors and doesn't want to respond?

[rytilahti]

Ah, as it was working previously, I'll reopen this issue.

Could you please try if miiocli fanza5 commands are working correctly? It would be helpful to know if it broke due to a change in homeassistant or due to one in this project, thanks!

[KitHubek]

yes, previously this fans working without any problems. Iam using this fans with mio integraton since few months with success and without any errors

[ikaruswill]

Same here. This just happened after a restart of home-assistant for me. Strangely before the restart it worked.

[H4rl3k1n]

Same here, the Fan worked without any problems before Version 3.0, since the new version the problem pops up. For fun ive loaded 2.x again, worked again. Must have smth to do with new HA version i.m.o.

[rytilahti]

It is not that simple to debug such issues without a test device and it's already clear that there is an issue, but we need to narrow whether it is in the backend lib or in the integration itself. And that's why I asked if someone could try to control the device using the miiocli tool, so if someone could please try it out to see if it works it would be great.

[H4rl3k1n]

Im afk untill sunday evening, but then ill have a look at this tool.

[ikaruswill]

I noticed this issue right before I was heading to bed so I figured to contribute any info I had at that point. Anyways, I ran miiocli and this is the output from an off command. It does turn off the fan, for the record.

$ miiocli fanza5 --ip <REDACTED> --token <REDACTED> off
Powering off
WARNING:miio.device:Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5'. If this is working for you, please open an issue at https://github.com/rytilahti/python-miio/
[{'did': 'power', 'siid': 2, 'piid': 1, 'code': 0}]

Other commands work as well, tested a sample of all possible commands

$ miiocli fanza5 --ip <REDACTED> --token <REDACTED> set_led_brightness 100
b6a set_led_brightness 100
Setting LED brightness to 100%
WARNING:miio.device:Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5'. If this is working for you, please open an issue at https://github.com/rytilahti/python-miio/
[{'did': 'light', 'siid': 4, 'piid': 3, 'code': 0}]

$ miiocli fanza5 --ip <REDACTED> --token <REDACTED> set_buzzer on
Turning on buzzer
WARNING:miio.device:Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5'. If this is working for you, please open an issue at https://github.com/rytilahti/python-miio/
[{'did': 'buzzer', 'siid': 5, 'piid': 1, 'code': 0}]

$ miiocli fanza5 --ip <REDACTED> --token <REDACTED> status
WARNING:miio.device:Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5'. If this is working for you, please open an issue at https://github.com/rytilahti/python-miio/
Angle: 60
Battery Supported: False
Buttons Pressed: None
Buzzer: False
Child Lock: False
Delay Off Countdown: 0
Fan Level: 2
Fan Speed: 35
Humidity: 79
Ionizer: True
LED Brightness: 0
Mode: Normal
Oscillate: False
Power: on
Powersupply Attached: True
Speed RPM: 470
Temperature: 28.8

EDIT: Something's probably wrong with my battery. Checked your Miot mappings and confirmed they're correct.

[funforums]

Confirmed, same issue here after upgrading to latest stable version (2022.3.1).