Current behavior
jtk users search returns all account types and all activity states. A search for a common letter returns a mix of human users, bots, integrations, and service accounts alongside actual people.
Desired behavior
By default, jtk users search should only return:
- Human accounts (
accountType=atlassian) — excludes bots, app integrations, and JSM customer portal accounts
- Active accounts — excludes deactivated users
The Jira Cloud /user/search API supports both filters natively.
Related
Current behavior
jtk users searchreturns all account types and all activity states. A search for a common letter returns a mix of human users, bots, integrations, and service accounts alongside actual people.Desired behavior
By default,
jtk users searchshould only return:accountType=atlassian) — excludes bots, app integrations, and JSM customer portal accountsThe Jira Cloud
/user/searchAPI supports both filters natively.Related