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copyright
years
2022, 2026
lastupdated 2026-04-24
keywords case, forum, direct link
subcollection dl

{{site.data.keyword.attribute-definition-list}}

Getting help and support for Direct Link

{: #help-and-support}

If you experience an issue or have questions when using Direct Link, you can use the following resources before you open a support case. {: shortdesc}

  • Ask a question in the AI assistant from the console or the {{site.data.keyword.cloud_notm}} CLI.
  • Review the FAQs in the product documentation.
  • Review the troubleshooting documentation to troubleshoot and resolve common issues.
  • Check the status of the {{site.data.keyword.Bluemix_notm}} platform and resources by going to the Status page{: external}.
  • Review Stack Overflow{: external} to see whether other users experienced the same problem. When you ask a question, tag the question with ibm-cloud and direct-link, so that it's seen by the {{site.data.keyword.Bluemix_notm}} development teams.

If you still can't resolve the problem, you can open a support case. For more information, see Creating support cases. And, if you're looking to provide feedback, see Submitting feedback.