faqdatabase

account/activation|If you have paid for a gift code or for your own account but have not been activated yet, see:  http://is.gd/mc_activation
account/billing|If you have further questions about accounts and billing, see:  http://help.mojang.com/customer/portal/articles/329762-i-paid-for-a-gift-code-but-haven%E2%80%99t-received-it
account|For account issues, please see http://is.gd/mc_acct
account/hacked|If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483;;Note: If you have to contact Mojang, do not forget to include your transaction ID!
accounts|Account or payment issues cannot be resolved by the helpers in this channel, you may contact Mojang  directly to resolve this issue by following the instructions at: http://is.gd/mc_acct
addhost|/MSG VoxelHead IDENT <password>
alphabenefits|http://help.mojang.com/customer/portal/articles/600767-purchases-made-during-alpha
ask|Don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.;;If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
ask/howto|Please read http://www.catb.org/~esr/faqs/smart-questions.html#before - An excellent article on how best to ask a question of techinical support personnel or other experts.
ask/wtf|Please form your question in the form of a question.  Whatever you just said was unclear.
attitude|The people in #MineCraftHelp offering assistance have no affiliation with Mojang, and are volunteering their time.  Please treat them, and #MineCraftHelp, with respect.;;We understand that if you're here, you're probably upset because something isn't working properly.  Try to remember that we are volunteering our time to try to assist people such as yourself.
bindport|If you get a message like "failed to bind to port!", one of three things is happening: 1) Either you are starting a Minecraft server when you already have one running, 2) there is a firewall or other service using or blocking the port, 3) you have specified an IP address in server.properties that does not exist on your server.  The server-ip line of server.properties should in nearly all cases remain blank.
bot/aubot|Aubot is also a bot.
bot/help|To use this service, there are several commands. ?? will answer a FAQ in-channel.  ??< will privately send you the answer to a FAQ.  ??> will answer a FAQ in channel with attention to the person you specify.  ??>> will do the same, only privately;;For a list of FAQs I can answer (or more accurately, a link to one), check the keyword 'index' with '??< index'
bot|I just type quickly.
buglist|Mojang's official bugtracker can be found at https://mojang.atlassian.net/browse/MC
bugreport|The official Minecraft but report site can be found at http://is.gd/mc_bug
bug/stuckshift|Sometimes, Minecraft's controls will seem glitchy, and clicking items in your inventory, chests, etc will have unexpected results.;;This is a bug.  To fix it, tap both shift keys, and the problem should go away.
c660|The Toshiba C660 laptop has known issues with its GPU drivers.  Please follow the directions here:  http://minecraftirc.net/thread-12-post-76.html#pid76
cantkeepup|That message is perfectly normal, and happens all the time. However, if the console is spamming it or it occurs very frequently, then it is indicating that the machine is not powerful enough to run the server.
causality|If, as soon as you changed something (like, say, adding a mod or texture pack), everything goes pear-shaped and no longer works, is is most likely that the recent change was the probable cause of the problems.;;Undo what you did that broke everything. That may unbreak things.  See also win/reinst mac/reinst or linux/reinst, depending on your OS.
changelog/dev|The changelog of the latest development builds can be found here: http://www.minecraftwiki.net/wiki/Version_history/Development_versions
changelog|The changelog of the latest stable version can be found here: http://www.minecraftwiki.net/wiki/Version_history
cheats|http://www.minecraftwiki.net/wiki/Cheats
classic|Minecraft Classic is a severly outdated, archaic, unsupported version of Minecraft. It can be played for free on the Minecraft site, but keep in mind that neither we nor Mojang offer support for Minecraft Classic.
demo/outdated|An outdated, Windows-Only version of the Minecraft demo can be found in this article: http://www.pcgamer.com/2011/04/19/download-the-minecraft-demo/;;Direct download: http://is.gd/l507ow
demo|You can access a demo version of minecraft, completely free of charge, by visiting http://www.minecraft.net/demo via your browser. The demo on the downloadable launcher has known problems.
distribution|Mojang specifications makes quite clear what the rules are for redistributing the client and launcher: Do Not Distribute.;;This is not up for discussion, and continued posting or requesting of links other than those at minecraft.net will be met with reprisals up to and including banishment from #MineCraftHelp.  You have been warned.
dontclick|You will have better luck holding down the mouse button.  Clicking is for instant interactions like placing blocks and flipping switches.  To mine, chop wood, or dig; hold down the mouse button.
do/,|The Enter key is not a comma.  Please don't flood the channel with many many lines of just two or three words each.  Learn how to use complete sentences, and commas.
double-nat|Fill in the blanks:  Outer router WAN IP:___.___.___.___; Outer router LAN IP:  ___.___.___.___; Inner router WAN IP:___.___.___.___; PC LAN IP:___.___.___.___
error/badlogin|Failed to login: Bad login;;This error message occurs when logging in to an smp server fails because the server was unable to verify the client's login info. Frequently caused by piracy, as the client will not have a valid login, but also caused if someone logs in with the same username from 2 clients at once. Be sure you purchased the game, and only run minecraft once at any time.
error/cantconnect|Cannot connect to minecraft.net;;This error can occur for a number of reasons, including outdated java config, incorrect system time, or firewall issues. To fix it, make sure the system time is correct, check that java is allowed to access the internet, and if that fails, uninstall and reinstall java.
error|It's not helpful to just say "Some error" or "Some message".  We need to know exactly what error(s) you are getting in order to tell you what it means.;;If the error is more than one or two lines, please use PasteBin (http://www.pastebin.com) so as not to flood the channel.
error/javacrash|A fatal error has been detected by the Java Runtime Environment;;This error happens when something causes java to become unstable. The usual culprit is lwjgl (and therefore video drivers), however, it can be caused by a broken JVM.  Reinstall your video card drivers, and if that fails, run javara and then reinstall java.
error/pixelformat|Bad video card drivers! ... org.lwjgl.LWJGLException: Pixel format not accelerated;;This error message occurs when minecraft can't find graphics drivers with which it can render the game. Caused by improperly installed or missing video drivers. Installing or reinstalling your video drivers usually fixes this problem.
error/textspecificlcd|Stack Trace: http://pastebin.com/Uiyx3AuF This error occurs when certain windows settings are unconfigured or configured improperly.;;To fix this issue, you must configure your ClearType settings.  See this factoid for instructions:  ?? win/cleartype
error/timedout|Failed to connect to the server - Connection timed out;;This message occurs when minecraft attempts to connect to an SMP server, but receives no response. Can be caused by firewall issues, both client or server side, or by trying to connect to a nonexistent server. Make sure java is allowed through any firewalls you have, and double check the server address.
fatalerror4|http://minecraftirc.net/thread-35.html has a fix for Minecraft problems caused by malware or other issues causing Fatal Error 4.
fcvo|For Certain Values Of
forceupdate|You may need to reinstall the locally installed files that Minecraft puts into place.;;To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
fraud|DO NOT buy Minecraft from any third parties!  http://mojang.com/2011/04/26/achtung-uwaga-attention/
freebsd/securityexception|The JVM seems to have issues with FreeBSD symlinking /dev/urandom to /dev/random, which can lead to a traceback like this: https://pastebin.com/9e8THiSm;;This can be fixed by launching Minecraft with '-Djava.security.egd=file:/dev/random'.
fubar/hamachi|Hamachi has been squatting on a previously unallocated IP address space. This block of addresses, 5.0.0.0/8, has been allocated by IANA.  As such, Hamachi conflicts with the internet.  Concordantly, #MineCraftHelp will neither support nor assist with server network issues for hosts using Hamachi for connectivity.;;If you are using Hamachi, use a different solution such as proper port forwarding, or a VPN.
fubar/nic|Unfortunately, Minecraft has an incompatibility with certain network interface chipsets that manifests with a "Recv Timed Out" or a "Socket Write" error.;;Your only three solutions at the moment are to buy a new NIC, to switch to Linux or MacOS (which does not have this problem), or to wait for Notch to find and fix the problem.
fubar/zonealarm|Don't use ZoneAlarm.  It's bloated, resource-heavy software that does more harm than good, and in fact is known to cause problems with Minecraft specifically, such as connecting to servers and falling endlessly through the void, or even crashing servers entirely.;;Official report thread about ZA-induce server crashes is here:  http://getsatisfaction.com/mojang/topics/minecraft_crashes_in_multiplayer_socketexception_if_firewa
giftcode|To redeem a gift code, go to http://www.minecraft.net/redeem.jsp, log in, and enter the code.  Enjoy!
gpu/amd/solution|We have a potential fix for Minecraft crashes with ATI/AMD CPUs and the closed-source driver.  Try running Minecraft thusly:;;`env LIBGL_ALWAYS_INDIRECT=1 java -jar /path/to/the/minecraft.jar`
gpu/amd/uninstall|Instructions for removing your AMD (formerly ATI) GPU drivers can be found at  http://support.amd.com/us/kbarticles/Pages/GPU57RemoveOldGraphicsDrivers.aspx
gpu/amd|You can get drivers for AMD (formerly ATI) GPUs here:  http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx
gpu/discrete| Some laptops have 'discrete GPUs', which detect when games and the like are being run, and switch from the weaker GPU (usually Intel) to the strong (usually AMD or NVIDIA).  Unfortunately, the mode detection is not foolproof, and Minecraft is often not detected as a graphics-intensive program, even though it is.;; Some possible fixes for this are installing a more capable Intel GPU driver, or changing a BIOS setting to always use the better GPU.  Details on each of these options can be found at http://bit.ly/ORHfpX
gpu|Graphical Processing Unit; also known as one's Video Card or Graphics Adapter.  See ?? win/dxdiag for how to get lots of information about yours.
gpu/intel|You can get drivers for Intel video cards and chipsets here:  http://downloadcenter.intel.com/
gpu/nvidia/optimus|Sometimes Minecraft uses the integrated rather than the dedicated graphics card. To fix this, follow the instructions given here: http://www.minecraftforum.net/topic/79742-solved-laptop-under-performing-low-fps/
gpu/nvidia/uninstall|Instructions for removing your NVIDIA GPU drivers can be found at http://www.nvidia.com/object/IO_13955.html
gpu/nvidia|You can get drivers for NVIDIA video cards here:  http://www.nvidia.com/Download/index.aspx
gpu/opengl/diag|http://www.realtech-vr.com/glview/
gpu/software|In extreme cases, it is possible to have your CPU take on all of the duties it would normally offload to the GPU.  This may work in cases where no GPU drivers seem to work.  It is NOT supported, and should ONLY be used in the most extreme cases.;;Directions can be found here:  http://minecraftirc.net/thread-17.html
gpu/update|You probably need to update your video drivers.  See gpu/amd, gpu/intel, or gpu/nvidia for links to their respective driver download pages.
haspaid|For Emergency Use Only! http://www.minecraft.net/haspaid.jsp?user=
hosts|In circumstances usually relating to piracy, the operating system's hosts file may need to be inspected to ensure that the system can connect to minecraft's login servers.;;For operating system specific information regarding this, see one of the following factoids - Windows: win/hosts - Mac: mac/hosts - Linux: linux/hosts
in-browser|To play Minecraft in a browser rather than with the downaded client, go here:  http://www.minecraft.net/play
index|See http://mcfaq.hfbgaming.com/ for a list of FAQ entries.
ip/external|Places to go to learn your external (WAN) IP address:  http://www.ipchicken.com/  http://www.whatismyip.com/  http://www.moanmyip.com/  [NSFW]
ip/private|http://tools.ietf.org/rfc/rfc1918.txt
irc/bots|The bots in this channel are meant to be used for assisting users in need of help;;Abuse of the bots will have you removed from the channel. If you aren't using the bot for it's intended purpose, you ARE abusing it
irc/channel|You're in one.
irc|For IRC help, you should ask in the channel #help - you can get there using the command "/join #help";;If you can't talk in #minecraft ("Cannot send to channel") you must register your IRC nickname, using the command "/msg NickServ REGISTER password email". Remember to use a valid email. Go to #help if you need further assistance with this
irc/mibnick|You have apparently been given a random name by the web-based client you are using. Please select an intelligible one by thinking of a name, and typing "/NICK YourNiftyNewName".  Thank you.
irc/multitasking|In IRC, many people can be having multiple conversations at the same time.  Don't presume that everything anyone says is meant for you.  In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
irc/nick|To set your name in IRC, type /nick _______;;Fill in the blank with your desired name, naturally.
irc/pm|Private messages, or PMs, are sent from one person to another directly, and prevent the main chat from getting clogged.;;PMs appear (in Mibbit) in tabs on the upper left, labelled by the nickname of the sender.
irc/rules|http://minecraftirc.net/thread-2.html
isp|Internet Service Provider
java|http://www.oracle.com/technetwork/java/javase/downloads/jre6-downloads-1637595.html
java/info|You can go here to see what version of Java you currently have installed:  http://java.com/en/download/testjava.jsp
java/ipv6/bat|You can get a premade batch file with the necessary command line arguments here: https://dl.dropbox.com/u/15421087/Minecraft/%23Minecrafthelp/run_ipv4.bat
java/ipv6|Java sometimes likes to bind to IPv6 at the expense of IPv4.  Since you (for the time being at least) probably want to use IPv4, you want to add the following switches to the script you use to start your server:;;-Djava.net.preferIPv4Stack=true -Djava.net.preferIPv6Addresses=false
java/jre/6|The latest version of Java 1.6 can be found here: http://java.com/en/download/manual_v6.jsp
java/linux/debian|While OpenJDK is reported to work just fine, you probably want to install the Oracle JRE, which is in the sun-java6-jre package;;To install it, `sudo apt-get install sun-java6-jre && sudo update-alternatives --config java`
java/linux/ubuntu|To install the Oracle JRE environment in recent editions of Ubuntu, follow the guide here:;;http://www.webupd8.org/2010/09/how-to-install-java-jre-and-java-plugin.html
java/lwjgl|See http://www.minecraftwiki.net/wiki/Tutorials/Update_LWJGL for a guide on manually updating to a new version of LWJGL.
java/transplant|Sometimes a java installation may become so damaged that it cannot be uninstalled without first repairing it.  In order to repair it, you need to receive a Java Transplant. Someone with a functional copy of your version sends you the files from their installation and replaces yours with them.;;The java version must be EXACTLY THE SAME. This is typically done over teamviewer by an expert, ask an op to assist you.
java/version|You can see which version of Java you have installed by going to the following page:;;http://www.java.com/en/download/installed.jsp
lan|Local Area Network. Not to be confused with an internet connection in general, or WAN (Wide-Area Network)
linux/client|http://www.minecraft.net/download/minecraft.jar
linux/dns|To clear the local DNS cache under most Linux distributions, you should restart the networking service;;Under Debian and Debian-based system (Ubuntu, Mint) you can accomplish this with "sudo /etc/init.d/networking restart". Note that this might disconnect you from IRC
linux/hosts|You may have a problem with your hosts file, which overrides DNS queries.  Please follow the following directions:;;From the filesystem, navigate to the following file: "/etc/hosts".  Open that file in your editor of choice, and copy the contents onto Pastebin, and give us the resulting URL.
linux/lspci|run the following script at a terminal: "cd ~/Desktop && echo "LSPCI output:" > lspci.log && lspci >> lspci.log && echo "LSMOD output:" >> lspci.log && lsmod >> lspci.log";;Open lspci.log (on your desktop) and copy the contents.  Paste them on http://pastebin.com and click submit.  Copy the link you are sent to, and paste it into the channel.
linux/.minecraft|~/.minecraft;;If you need more details, you should look into learning some of the basics.  ~ is your home directory, usually /home/YOURNAME.  So ~/.minecraft would be /home/YOURNAME/.minecraft/.
linux/noexec|Don't ever mount /tmp with the noexec flag unless you want to run 3D programs with NVIDIA drivers.
linux/path|You probably need to add Java's binaries to your system's path.;;A more detailed walkthrough of this is forthcoming.  For now, look at /etc/profile or /etc/bashrc for PATH assignation.
linux/reinst/sh|You may need to reinstall the locally installed files that Minecraft puts into place.  To do so, excute the following command in a terminal:  rm -fr ~/.minecraft/{bin,texturepacks,launcher,resources}
linux/reinst|You may need to reinstall the locally installed files that Minecraft puts into place.;;To do so run the following command in a terminal:  rm -rf ~/.minecraft/bin/
linux/ubuntu/java|Go here for directions for installing Oracle Java on recent Ubuntu releases:  http://is.gd/mKiYMt
linux/ubuntu/sun-java|http://www.ubuntugeek.com/install-jre-in-ubuntu-11-04-natty-using-ppa.html
login|http://session.minecraft.net/game/joinserver.jsp?user=Meep&sessionId=test&serverId=test;;https://login.minecraft.net/?user=Meep&password=notreal&version=13
mac/10.5.8|Getsatisfaction bug report: http://getsatisfaction.com/mojang/topics/minecraft_1_8_on_mac_os_x_10_5_8;;Bug Fix link: http://www.minecraftforum.net/topic/644089-181-opengl-13-fix/ -- Installation video: http://www.youtube.com/watch?v=fcTKryuhgiI
mac/10.8/dualscreen|There are reports that Minecraft will not work on OS 10.8 (Mountain Lion) with a multiple-screen configuration.  This may be related to LWJGL.
mac/about/example|http://dl.dropbox.com/u/2170691/OSXInfo.png
mac/client|http://www.minecraft.net/download/Minecraft.zip
mac/dns|To clear your DNS cache on Mac OS X Leopard/Snow Leopard (10.5+), open a Terminal window (in Applications->Utilities);;In this window, type "sudo dscacheutil -flushcache" (no quotes) and press enter. When prompted for a password, enter your user login password.
mac/enable-java|http://cultofmac.cultofmaccom.netdna-cdn.com/wp-content/uploads/2012/08/Safari-Enable-Plug-Ins.jpg
mac/gatekeeper/disable|If the right-click->Open trick does not work, disable Gatekeeper entirely.  See http://support.apple.com/kb/HT5290
mac/gatekeeper/exampledialog|This is what the gatekeeper dialog looks like:  http://cargo.dcurt.is.s3.amazonaws.com/unsigned.jpg
mac/gatekeeper|Newer versions of OS X add new security measures which give scary warning messages for any programs not from the App store.  To force your computer to allow you to play Minecraft, ctrl-click or right-click your Minecraft icon, and select Open.
mac/hosts|You may have a problem with your hosts file, which overrides DNS queries.  Please follow the following directions:;;From the finder toolbar, search for the following item: "/private/etc/hosts".  Open that file in the text editor, and copy the contents onto Pastebin, and give us the resulting URL.
mac/java|Go here for a Mac-specific Java installer:  http://support.apple.com/downloads/DL1421/en_US/JavaForMacOSX10.7.dmg
mac/key|The command key, labeled with a POI symbol resembling a cloverleaf, is typically found between the Option key and the space bar on your keyboard.  An example is pictured here:  http://files.minecraftirc.net/mac/comkey.jpg
mac/libraries|The system Library, /Library, and your user library, ~/Library are different places.  Please look at what we're telling you to look at.
mac/library|If your Library folder in your home directory is hidden, run the following command in Temrinal to reveal it:  chflags nohidden ~/Library/
mac/lion/java|Apple's latest operating system does not include Java, which is required to play the game. You must download Java for OS X 10.7 to run it.;;Apple has made java available for OS X 1.7 users here: http://support.apple.com/kb/DL1421
mac/.minecraft/lion|Run this command in Terminal:  chflags nohidden ~/Library
mac/.minecraft|To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select Home.  Then open Library, Application Support.  The folder you want is "minecraft".
mac/permissions|You need to open Applications, go to Utilities, open Terminal, and run the following command (assuming you put Minecraft into Applications):;;chmod +x /Applications/Minecraft.app/Contents/MacOS/JavaApplicationStub
mac/profile|It may be helpful to isolate whether this is a problem with your user account, or with your system as a whole.;;Please create a new system account (System Preferences => Accounts, log in as that user, and try Minecraft from there. If it works, there's something on your profile that's breaking Java or Minecraft.  If not, there's something amiss with your system as a whole.
mac/reinstall-java|To reinstall Java on Mac OS X, refer to the following page for directions.;;http://hints.macworld.com/article.php?story=2009051215025819
mac/reinst/tool|Here is a helpful tool to purge the preinstalled files for you:  http://mcfaq.hfbgaming.com/tools/Minecraft_Reinstall.dmg
mac/reinst|You may need to reinstall the locally installed files that Minecraft puts into place.;;To do so, in the Finder, from the Go menu, select Home.  Then open Library, Application Support, and then minecraft.  Drag the bin and resources folders to the trash, then try running Minecraft again.  Good luck!
map-surgery|http://www.minecraftforum.net/viewtopic.php?f=17&t=179438
mcedit|https://github.com/mcedit/mcedit/downloads
mch-stats|http://statistics.minecraftirc.net/minecrafthelp.html
mc.net/authdown|If you get a "Can't connect to minecraft.net" via the downloaded client, and the website is up, the authentication server is most likely overloaded. Please be patient, and in the meantime, try using the in-browser client available at minecraft.net until Mojang can address this issue.
mc.net/down|Presently, there are problems with some of the parts of minecraft.net, which may cause errors or other problems when attempting to log in or to play the game.;;Just sit tight and give it some time, and things will be back to normal soon.
mc.net/hosting|Since migrating over to Amazon's EC2 cloud, the cluster servers for minecraft.net have been under impressive strain. It has continually buckled under the pressure of registering users, authenticating clients, crediting accounts, providing custom skin content, maintaining a classic server directory, as well as providing a front-end website for users.;;This is clearly not intended and Mojang is working on a new server arrangement, but is ensuring that it's done properly and not just quickly as was the move to Amazon.
mc.net/paid|There is a very simple way to see whether Mojang believes your account is paid for or not.  Log in at https://account.mojang.com/me and look for a 'My Games' heading.  If you don't see Minecraft listed there, nor in My Gift Codes, then Mojang has not received your monies.
mc.net/password|To change your password, log into http://www.minecraft.net, and then go here:  http://www.minecraft.net/profile/password
mc.net/resetpassword|If you have to reset your password, use https://minecraft.net/resetpassword if your account was not migrated, respectively https://account.mojang.com/resetpassword/request if your account was migrated. You'll then be sent an email with further instructions. 
mc.net/resoldcodes|It is not advisable to purchase Minecraft accounts or codes from third parties, even at a discount.;;See http://is.gd/Xxfrwj-
mc.net/skins|Skin uploading will appear not to do anything at minecraft.net. However, if you have uploaded a new skin file, it *will* work in-game.  Give it a try! (:
mc.net/status|See http://is.gd/oY7kmo for the current status of Mojang's web sites.
mc.net/up|There are presently no problems that we are aware of with Minecraft, its web site, or it's authentication server(s).
mibbit|Mibbit is a particularly bad excuse for an IRC client. It is slow, and doesn't show you many important things. It doesn't follow the IRC standards, and has numerous other problems.;;There are much better alternatives, such as PChat and mIRC for Windows, XChat-Aqua for Mac, irssi and XChat for Linux
mods/short|We do not support mods. For help, try google. For bukkit, ask in #bukkit by typing "/join #bukkit"
mods|This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.;;For single player mods, contact the mod's creator or try http://tiny.cc/modinstall for general installation instructions. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
mojang/email|You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
mojang/twitter|There is a compilation of the Twitter feeds of all Mojang staff at http://www.twitter.com/DopeGhoti/mojang
mouse/synergy|Mouse issues have been reported between Minecraft and Synergy. If your mouse movement is borked, going to extremes, up and down, uninstall Synergy.
nic|Network Interface Card
ntp|If your client cannot log you into Minecraft.net, and you are able to get to the site, check your computer's time and date.  If it's too far off, you can't connect to secure sites, of which Minecraft's authentication server is one.;;To prevent this from happening repeatedly, look into setting up your computer to use NTP to keep its clock accurate.
oem|Original Equipment Manufacturer
oldversion|By now there are several ways to downgrade your version of Minecraft. Either use a tool like McNostalgia, use a backup of your own, or download the old Minecraft binaries provided by Mojang. See ?? oldversion/list for a list of available binaries.;;Please note that we do not support old versions.
oldversion/list|A partial list of all Minecraft binary files which are hosted publicly by Mojang can be found here:  https://pastebin.com/gwrQrQL9;;A much uglier, but up-to-date list can be found here: http://morrolan.ch/minecrafthelp/minecraft_assets.html
os|Some examples of operating systems are Windows XP, Windows Vista, Windows 7, Mac OS X Leopard, Mac OS X Snow Leopard, Mac OS X Lion, Ubuntu Linux, Fedora Linux, Red Hat Enterprise Linux, and Arch Linux.
pastebin|Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels.  Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
patience|Please be patient when waiting for a response.  Many of the helpers here are helping in their free time at school or work, and often get called away.;;In short, your supplications will be answered, in the order in which they are received.
payment|Mojang don't process money directly from payments made, but accept payment them through a third-party institution like Moneybookers or Paypal. Once Mojang gets receipt of these payments, your account will be credited with premium status. This may take a few hours, be patient.;;If it has been more than a few days, please contact Mojang through http://is.gd/mc_activation
pci/database|This website can be used to determine someone's graphics hardware from their device id and vendor id.  (Device and Vendor ID's are in dxdiag reports (or the device manager) and lspci reports)  http://www.pcidatabase.com/
phantominput|If you installed 'Constant Guard by Comcast' and suddenly the controls in Minecraft are insane or nonfunctional, uninstall it.  This is a known issue.
prepaid|Prepaid (or "gift") credit / debit cards with Visa / MasterCard / AmEX logos will generally not work for purchasing Minecraft, because their fraud prevention klobbers international transactions.  Some stores have Mojang or Minecraft cards for sale, which will work.
properties/server-ip|Leave this line blank.  It has a very specific purpose and should only be used in very specific circumstances.
releasedate|The only date or time we can give you for the next release is "When it's done, and Mojang decides to release it."
requirements|Minecraft is a modern game, with modern requirements, which are belied by its retro style.  http://is.gd/mc_requirements
requirements/official|http://help.mojang.com/customer/portal/articles/325948-what-are-the-system-requirements-
retro|Just because Minecraft's graphics have a retro styling does not mean that you can run the game on a Commodore 64.;;Minecraft will make a computer work just as hard, and in some cases harder than, many other contemporary games.  
rule/0|http://is.gd/zB1w9I  Rule 0: Be excellent to each other.
rule/1|http://is.gd/zB1w9I  Rule 1: Do not talk about anything which is illegal in the USA, or would violate the Terms of Use of any software or service.
rule/2|http://is.gd/zB1w9I  Rule 2: Spamming, phishing, flooding, insulting, trolling, and deliberately giving bad technical advice are forbidden.
rule/3|http://is.gd/zB1w9I  Rule 3: Keep it civil- this is not an action movie.  Excessive use of memes or in-jokes is forbidden.
rule/4|http://is.gd/zB1w9I  Rule 4: Do not impersonate others.  You will be reported to EsperNet staff.
rule/5|http://is.gd/zB1w9I  Rule 5: Disruptive bots or scripts are absolutely forbidden.  Exceptions are limited and will likely not be made for you or for your bot.  This includes 'Now playing' and 'Away/Back' scripts.
rule/6|http://is.gd/zB1w9I  Rule 6: If you have been kicked from the channel and are using an auto-rejoin script (or IRC client setting), you may be temporarily banned.
rule/7|http://is.gd/zB1w9I  Rule 7: The use of harrassing language, slurs, excessive obscenity, and invectives including but not limited to genetic or cultural heritage, creed, sexual preference, or country of origin are not permitted.
rule/8|http://is.gd/zB1w9I  Rule 8: Unsolicited advertisements are not permitted.  This includes but it not limited to hosting services, IRC channels, web sites, and yak-shaving services.
rule/9|http://is.gd/zB1w9I  Rule 9: These rules are subject to change.
rules|http://is.gd/zB1w9I
rule/summary|http://is.gd/zB1w9I : 0: Don't be a dick.  1: Don't break the law.  2: Don't be a troll.  3: Don't be mean.  4: Don't pretend to be who you are not.  5: Don't be a bot.  6: Don't auto-rejoin.  7: Don't harass.  8: Don't advertise.  9: Check back later for more rules.
save/null|If your computer unexpectedly died, and your Minecraft world suddenly no longer works, try loading it (the world) in MCEdit, and resaving the world. This is known to sometimes fix the problem.;;MCEdit can be found at http://is.gd/rnBfkU-
save/recovery|A tool to possibly recover corrupted worlds can be found at http://www.mcsaver.net
scam|If you bought a gift code from anywhere but minecraft.net, it's quite likely a scam. Mojang does not give out discounts for purchasing gift codes so there's absolutely no profit to be made.;;DO NOT purchase minecraft from any site other than minecraft.net, under any circumstances, period.
scold/advertise|This channel is not a venue for unsolicited advertisements. Please do not do that again.  This is your warning.
scold/flood|Please do not paste large globs of text into the IRC channel. This is called 'flooding' and is considered _very_ rude.;;If you have an error log or other information to share that is more then one or two lines, use pastebin.com.  see pastebin for more information.
scold/listen|If you aren't going to listen to the advice from the volunteers here, don't ask for it in the first place.
scold/pebcak|Fixing problems requires some amount of self-help ability, to say nothing of literacy (both in terms of language and computers), and ability to exactly follow instructions.  If you are in over your head technically, hire a professional.  We're here to help with Minecraft, not teach basic computer use from scratch.;;That said, we honestly do with to help.  It may be possible someone here might be able to assist you through TeamViewer, a screen-sharing utility.
scold/pm|We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
scold/pre|We do not support any pre-release versions of Minecraft.
scold/repeat|There is absolutely no need to repeat messages in IRC.  Messages do not 'expire' and unless there is a lot of conversation, your message is not going anywhere.;;Failure to follow this rule is very irritating, clouds the chat, and is almost certain you get you kicked for spamming.
scold/shout|There is no need to yell.  The acoustics in here are wonderful.
scold/spam|We can hear you just fine, and your text does not disappear automagically. Please do not spam the same thing over and over again.
scold/tweet|IRC has a very generous limit on the length of its messages.  Please, for the sake of our sanity, use complete words, such as 'you', 'one', and 'are', and not 'u', '1', and 'r'.
screenshot|To take a screenshot in-game, press F1+F2 at the same time.  You should get a notification of the screenshot filename in-game.;;The screenshots are stored in with the rest of Minecraft's locally stored files.  If you don't know where that is, see ?? .minecraft/win /mac or /linux for your OS.
seeds|Some people have been collecting interesting seeds here:  http://www.minecraftforum.net/forum/50-seeds/
sep|Somebody Else's Problem
skin/upload|Try remote skin upload. Upload a skin using a site like imgur.com and then use this URL to point it (replace last part with imgur url to image): http://www.minecraft.net/skin/remote.jsp?url=UrlToSkinFile
smp/delete|Do you have to delete your server's map after an update?  Consult this handy flowchart!  http://mcfaq.hfbgaming.com/flowchart.png
smp/hosting|Several regulars in this channel use and recommend AllGamer, LLC for Minecraft and VPS hosting services.  A discount is available with coupon code "minecrafthelp". - https://allgamer.net/minecraft-hosting
smp/needlogin|If you get the message "Kicking /IP: You need to log in!" when joining a server, you are attempting to join a Classic server.;;If you are running the server, you downloaded the wrong software. The correct software is on the same page where you download the client.
smp/opyourself|If you cannot dig, place blocks, or generally do anything other than walk around near the spawn point, it's because you're not an op on the server.;;Presuming that it's your server, you can either type 'op YOURNAME' on the server console, or add your name to the ops.txt file, and restart the server.
smp/port|TCP port 25565
smp/protocol/authentication|http://wug.me/minecraft/normal.png
smp/recentupdate|A release has recently come out. Many server admins don't update their servers to the latest version right away, and wait for subsequent bugfix releases.  Be patient or contact your server administrator if they do not update in what you perceive to be a timely fashion.;;#minecrafthelp staff is not in charge of every SMP server and we do not have a magic wand to wave to update your favorite server remotely.
smp/savefiles|Yes, you can use your single-player world as a mutliplayer map (or vice versa). Just make the world= line in server.properties match the name of the directory the world you want to use is in.;;To use an SMP save in single-player, copy or rename the world directory to "world#" (where '#' is a number from one to five), and use that save slot in single-player.
smp/server-ip|Do not enter anything on the server-ip= line of the server.properties file.  In nearly ALL cases, you want to leave it blank.
smp/serversetup|Lots of information here:;;http://www.minecraftwiki.net/wiki/Tutorials/Setting_up_a_server
smp/servers/specific|Kealper would suggest smp.shadow-craft.net.  Enjoy!
smp/servers|There currently is no master list of all SMP servers. Fan-made indexes include http://minestatus.net/ - http://www.mcserverlist.net/ - http://www.reddit.com/r/mcservers - http://minecraftservers.net/ - http://minecraft.dk/mcserverlist/;;You can also find a list at the MC forums at http://www.minecraftforum.net/forum/31-servers/ . Also, try the #smp channel.
smp/skins|Not seeing your skin on the profile page is normal; uploading your site will work and your skin will show normally in-game.  Check there.
smp/slimes|If you see immortal slimes, just disconnect and reconnect; the immortal ones will disappear upon reconnection.
smp/spawnzone|The spawn zone is, as a way to avoid griefing, protected from any changes by any users who are not administrators. Try moving away from the spawn area.;;If you are the server admin, see smp/opyourself
smp|Survival Multi-Player
smp/test|Not everyone in #MineCraftHelp is able to pop into the game at a moment's notice to test your server.  However, you can test it yourself from here by sending the following to the channel:;;!check host:port (where host is your server's IP or domain name, and the port is the TCP port on which the server is listening.  If you are using the default port, you can provide just the IP or domain name.)
specific|Please be specific and give complete error or other messages verbatim.  The details of these messages are very helpful in determining the nature of your problem.;;NOTE: If the message is longer than one or two lines, please use Pastebin.
specs|Please tell us, to the best of your knowledge and ability, the following: Your computer's make and model, which operating system you are using (including whether it is 32- or 64-bit), how much RAM your computer has, which GPU your computer has, and which version of Java you have installed.
ssp/guide|http://www.minecraftwiki.net/wiki/Tutorials/Beginner%27s_guide
ssp/offline|The launcher you download from minecraft.net/download is just that, the launcher. It contains no actual game files, hence why you get "Not downloaded" under Play offline. The launcher only downloads those file upon a successful log in of a premium minecraft account.
startover|Not sure whether to start over on a new map?  Consult this handy flowchart!  http://mcfaq.hfbgaming.com/flowchart.png
stats|http://statistics.minecraftirc.net/minecrafthelp.html
teamviewer|Teamviewer is remote access software, which enables other people to, with your permission, access your computer remotely and attempt to perform troubleshooting and diagnostics.;;Teamviewer's website is here: http://www.teamviewer.com/en/index.aspx
telepathy|We are not telepathic, we cannot determine through divination what your problem is, we can be of no use to you unless you describe to us, in detail, exactly what problem you are having.  How can we help you?
tools/pymclevel|https://github.com/mcedit/pymclevel
tos|http://www.minecraft.net/terms
ttants|Things That Are Not The Same, or alternatively, These Things Are Not The Same
vanilla|vanilla (adj.): Bland; original; with no garnish. In the context of Minecraft, a server or client with no mods, skins, texture packs, or other customizations.
version|When you are asked what version of something you are running, DO NOT just say 'the latest'.  We know what the latest version is; we want to confirm that you are actually running the latest version.  Please, PLEASE give us actual version or release numbers.
virus/avira|To stop Avira from reporting Mincraft as a false-positive, please do the following:;;Open Avira, open the Extras menu, and click Configuration.  Then, set the switch to 'Expert' and open the 'Internet Protection' sub-menu, and open 'Web Protection', and then 'Scan'.  Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', and click Add, then Apply.
virus|There is a false-positive in some virus scanners with one of Minecraft's libraries.;;For more information, see http://getsatisfaction.com/mojang/topics/virus_detected_false_positive_lwjgl_dll
volunteer|The people in #MineCraftHelp offering assistance have no affiliation with Mojang, and are volunteering their time.
wiki|For general questions about Minecraft gameplay, the Minecraft Wiki is an excellent resource.;;Go to http://www.minecraftwiki.net/wiki/ and enjoy!
wiki/mods|http://www.minecraftwiki.net/wiki/Mods/Installing_Mods
win/avast|Sometimes, viruses get in and must be removed.  They can interfere with how the computer works, including stealing passwords and preventing minecraft from working.;;Avast is free virus scanning and removal software.  Install it, restart into safe mode, and run a scan.  Download it here: http://www.avast.com/free-antivirus-download
win/avg|AVG's antivirus program is known to interfere with Minecraft's self-update process.  You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly.
win/cleartype|Open the control panel. Choose Appearance and Personalization.  At the very bottom, choose ClearType Tuner.  If a personalization wizard appears, complete it.;;Once in the cleartype settings, make sure there are no settings that have crazy values.  If you see one, adjust it and it should fix itself.  Press OK to close the settings windows.  Try running minecraft again.
win/client|https://s3.amazonaws.com/MinecraftDownload/launcher/Minecraft.exe
win/client/moreram|If you need to launch minecraft with more ram than the defaults, download this script to the location of minecraft.exe and run it.  Java must be in your path for this to work.;;Windows Launch Script: http://mcfaq.hfbgaming.com/tools/MoreRAMMCLauncher.bat
win/cpuz|An alternate tool you can use to identify the specifications of your computer (including your GPU) is called CPU-Z, which you can obtain here:;;http://www.cpuid.com/softwares/cpu-z.html
win/dns|To clear your DNS cache on Windows, you need to open a Command Prompt(cmd) window as Administrator (if using 7/Vista);;In this window, you type "ipconfig /flushdns" (without the quotes) and press enter.
win/drivers|Device Mangler^WManager and Windows Update are not good choices for driver updates. Please go to the manufacturers' web sites for driver updates;;See gpu/amd gpu/nvidia gpu/intel for GPU driver download sites.
win/dxdiag/bat|Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on www.pastebin.com copy the link you are sent to, and paste it to us.;;Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
win/dxdiag|Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.;;Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it into the IRC channel.
win/gpu/intel|Some of the newer Intel graphics chipsets on Windows need Java to be limited to 800MB to avoid OpenGL errors.  Try using this tool to launch Minecraft:;;http://mcfaq.hfbgaming.com/tools/Intel-MC.bat
win/gpuz|GPUz is a utility which can, in some cases, help identify the model of graphics card on a system, even if there are no (or incorrect) drivers installed for it.;;GPUz's download page: http://www.techpowerup.com/downloads/2018/mirrors.php
win/!|Having exclamation marks or other special characters in your windows username can break minecraft.  A workaround is available.  Download and run the following file:;;Special Character Workaround: http://mcfaq.hfbgaming.com/tools/WindowsProfileFix.exe NOTE: We do not guarantee this will work and it may break other parts of Minecraft! Use at your own risk.  Must be run as an Administrator.
win/hosts|You may have a problem with your hosts file, which overrides DNS queries.  Please follow the following directions:;;Hold down the Windows key, and press R.  In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter.  In the window that appears you will see a file, "hosts". Open that file in Notepad, and copy the contents onto Pastebin, and give us the resulting URL.
win/ie|Internet Exploder^WExploiter^WExplorer is a terrible browser with terrible issues.  Many common problems are solved by using a better browser.;;Firefox: http://www.mozilla.org/firefox/ Google Chrome: http://www.google.com/chrome
win/javara|JavaRa is a tool for removing broken Java installations. If your java installation is failing with errors, running JavaRa might clear them up.;;JavaRa's info is at http://singularlabs.com/software/javara/
win/key|Hold down the Windows key (between Control and Alt, usually to the left of the space bar), and then press the other specified key.  Think of it as typing a capital letter, but using that key instead of Shift.
win/key/image|NOTE: May not appear exactly as shown. http://daily-grind.net/wp-content/uploads/2010/08/Windows-Key-722215.jpg
win/.minecraft|To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type "%AppData%\.minecraft", and click OK.
win/mse|Microsoft Security Essentials:  http://windows.microsoft.com/en-US/windows/security-essentials-download
win/nodxdiag|In rare cases where dxdiag won't work, you can try using msinfo32 instead. Press the Win+R keys, and type "msinfo32.exe" (no quotes) in the box. Press enter. Once it has finished loading, click "File -> Export" button, name it to info.txt (or any other file name) and save it to your desktop.;;Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link you are sent to, and paste it in the IRC channel.
win/openal|To update OpenAL on Windows, go to: http://connect.creativelabs.com/openal/Downloads/Forms/AllItems.aspx and download the "OpenAL Installer for Windows". Install it.;;Once you've installed it, go to /Windows/System32/OpenAL32.dll and copy that file over to your .minecraft/bin/natives/ folder, overwriting the one there.
win/path|You probably need to add Java's binaries to your system's path.;;A more detailed walkthrough of this is forthcoming.
win/processexplorer|An excellent utility that's more powerful and capable than is the Task Mangler^WManager is Process Explorer.  You can get it here:  http://technet.microsoft.com/en-us/sysinternals/bb896653
win/profile|It may be helpful to isolate whether this is a problem with your user account, or with your system as a whole.;;Please create a new user profile (a computer user, not a new Minecraft account), log in as that user, and try Minecraft from there.  If it works, there's something on your profile that's breaking Java or Minecraft.  If not, there's something amiss with your system as a whole.
win/reinst/bat|You may need to reinstall the locally installed files that Minecraft puts into place.  To do so, download and run the following script.;;Minecraft Reinstall Script for Windows: http://mcfaq.hfbgaming.com/tools/MinecraftReinstall.bat
win/reinst/classic|Start -> Run -> %temp%/www.minecraft.net; then delete everything you see.
win/reinst|You may need to reinstall the locally installed files that Minecraft puts into place.;;To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
win/safemode|If windows won't start after making changes to critical system components (like display drivers), you may have to boot into safe mode to fix it.;;Restart the computer, and hold F8 while the computer is starting.  When prompted, choose "Safe mode with networking".
win/speccy|Yet another free tool one can use to determing the characteristics of your computer is 'speccy', which you can obtain here:;;http://www.piriform.com/speccy
win/startmenu|If you can't find the Start Button on your screen, press Ctrl+Esc, or the Windows key (between Ctrl and Alt on most keyboards)/
wireshark|Wireshark is a network traffic analysis program which may be helpful in troubleshooting problems with SMP server or client connections.;;It can be obtained at http://www.wireshark.org
xbox/splitscreen|Split-screen play in the Xbox version of Minecraft is as simple as pressing Start on another controller once the game has been started.
win/disablemetro|How to disable the Metro UI in Windows 6.2 (AKA "Windows 8"):  http://techmell.com/how-to/disable-metro-ui-windows-8/
java/1.6|To get the current version of Java 1.6 for nearly any platform, go here: http://java.com/en/download/manual_v6.jsp
java/1.5|Please note that Java 1.5 is outdated and unsupported by Oracle, and Minecraft will not support Java 5 starting from the release of 1.6. Only very old PCs need Java 5 to run Minecraft - in almost all cases you want Java 6.;;You can get Java 5 for nearly any platform here: http://is.gd/mc_j
java/1.7|Please note that Java 7 is known to be imcompatible with Minecraft in many cases. Unless otherwise required by a helper, please use Java 6 instead. See ?? java/1.6;;You can get Java 1.7 for almost any platform here: http://is.gd/mc_j7
bot/help/ops|Additional commands for authorized personnel:  ??+ to add a FAQ; ??~ to rewrite a FAQ; ??- to remove a FAQ
bot/help/queue|Authorized personnel can put the channel into moderated one-at-a-time queue mode with .on, and return to normal with .off; a more detailed write-up is forthcoming.
bot/help/automessage|Authorized personnel can instruct the bot to automatically give a specific message to anyone joining the channel with .sitedown <message goes here>; and .siteup to remove it.  These commands may change in the near future.
cmp/fireworks|Fireworks do not exist in Creative Mode. It was removed in 12w50a and you will not see it in the inventory. This is not a bug.
win/ie/underscores|If IE keeps changing file extension delimeters to underscores on you, here is some relevant reading:  http://support.microsoft.com/kb/2549423
win/metro|Metro is Windows 8's newest touch interface, and is known to cause problems with Minecraft. You can disable (or reenable it) by using the following file: ;;Metro Control Tool: http://www.3pointstudio.com/mc/MetroControl.bat
porttest/tbf|Port tests softwares can be used to determine whether security softwares are blocking the use of certain ports. ;;http://is.gd/mc_portlisten http://is.gd/mc_porttest
win/dns/bat|DNS Cache Flusher: http://is.gd/mc_dnsflush (Note: Ignore any warnings about unsafe files, this file is safe)