diff --git a/app/livechat/server/api/v1/visitor.js b/app/livechat/server/api/v1/visitor.js
index 98007540876c5..03fd85d262de6 100644
--- a/app/livechat/server/api/v1/visitor.js
+++ b/app/livechat/server/api/v1/visitor.js
@@ -128,6 +128,29 @@ API.v1.addRoute('livechat/visitor/:token/room', { authRequired: true }, {
 	},
 });
 
+API.v1.addRoute('livechat/visitor.callStatus', {
+	post() {
+		try {
+			check(this.bodyParams, {
+				token: String,
+				callStatus: String,
+				rid: String,
+			});
+
+			const { token, callStatus, rid } = this.bodyParams;
+			const guest = findGuest(token);
+			if (!guest) {
+				throw new Meteor.Error('invalid-token');
+			}
+			const status = callStatus;
+			Livechat.updateCallStatus('', rid, status, '');
+			return API.v1.success({ token, callStatus });
+		} catch (e) {
+			return API.v1.failure(e);
+		}
+	},
+});
+
 API.v1.addRoute('livechat/visitor.status', {
 	post() {
 		try {
diff --git a/app/theme/client/imports/general/base.css b/app/theme/client/imports/general/base.css
index 7f3537941f1ad..1cf8605b6b6a0 100644
--- a/app/theme/client/imports/general/base.css
+++ b/app/theme/client/imports/general/base.css
@@ -239,7 +239,7 @@ button {
 	.rc-old .main-content-flex {
 		flex: 1 0 auto !important; /* 1 */
 
-		height: auto !important; /* 1 */ 
+		height: auto !important; /* 1 */
 	}
 
 	.rc-alerts {
@@ -269,4 +269,4 @@ button {
 
 /*
  1. The `!important` directive is necessary to override components' autogenerated styles.
- */
\ No newline at end of file
+ */
diff --git a/package-lock.json b/package-lock.json
index cb34250b06243..aeb491c06866c 100644
--- a/package-lock.json
+++ b/package-lock.json
@@ -6251,6 +6251,13 @@
         "semver": "^5.5.0",
         "stack-trace": "0.0.10",
         "uuid": "^3.2.1"
+      },
+      "dependencies": {
+        "adm-zip": {
+          "version": "0.4.16",
+          "resolved": "https://registry.npmjs.org/adm-zip/-/adm-zip-0.4.16.tgz",
+          "integrity": "sha512-TFi4HBKSGfIKsK5YCkKaaFG2m4PEDyViZmEwof3MTIgzimHLto6muaHVpbrljdIvIrFZzEq/p4nafOeLcYegrg=="
+        }
       }
     },
     "@rocket.chat/css-in-js": {
@@ -23888,7 +23895,7 @@
         },
         "chownr": {
           "version": "1.1.1",
-          "resolved": "",
+          "resolved": false,
           "integrity": "sha512-j38EvO5+LHX84jlo6h4UzmOwi0UgW61WRyPtJz4qaadK5eY3BTS5TY/S1Stc3Uk2lIM6TPevAlULiEJwie860g==",
           "dev": true,
           "optional": true
@@ -23923,7 +23930,7 @@
         },
         "debug": {
           "version": "4.1.1",
-          "resolved": "",
+          "resolved": false,
           "integrity": "sha512-pYAIzeRo8J6KPEaJ0VWOh5Pzkbw/RetuzehGM7QRRX5he4fPHx2rdKMB256ehJCkX+XRQm16eZLqLNS8RSZXZw==",
           "dev": true,
           "optional": true,
@@ -23954,7 +23961,7 @@
         },
         "fs-minipass": {
           "version": "1.2.5",
-          "resolved": "",
+          "resolved": false,
           "integrity": "sha512-JhBl0skXjUPCFH7x6x61gQxrKyXsxB5gcgePLZCwfyCGGsTISMoIeObbrvVeP6Xmyaudw4TT43qV2Gz+iyd2oQ==",
           "dev": true,
           "optional": true,
@@ -23988,7 +23995,7 @@
         },
         "glob": {
           "version": "7.1.3",
-          "resolved": "",
+          "resolved": false,
           "integrity": "sha512-vcfuiIxogLV4DlGBHIUOwI0IbrJ8HWPc4MU7HzviGeNho/UJDfi6B5p3sHeWIQ0KGIU0Jpxi5ZHxemQfLkkAwQ==",
           "dev": true,
           "optional": true,
@@ -24020,7 +24027,7 @@
         },
         "ignore-walk": {
           "version": "3.0.1",
-          "resolved": "",
+          "resolved": false,
           "integrity": "sha512-DTVlMx3IYPe0/JJcYP7Gxg7ttZZu3IInhuEhbchuqneY9wWe5Ojy2mXLBaQFUQmo0AW2r3qG7m1mg86js+gnlQ==",
           "dev": true,
           "optional": true,
@@ -24041,7 +24048,7 @@
         },
         "inherits": {
           "version": "2.0.3",
-          "resolved": "",
+          "resolved": false,
           "integrity": "sha1-Yzwsg+PaQqUC9SRmAiSA9CCCYd4=",
           "dev": true,
           "optional": true
@@ -24089,7 +24096,7 @@
         },
         "minipass": {
           "version": "2.3.5",
-          "resolved": "",
+          "resolved": false,
           "integrity": "sha512-Gi1W4k059gyRbyVUZQ4mEqLm0YIUiGYfvxhF6SIlk3ui1WVxMTGfGdQ2SInh3PDrRTVvPKgULkpJtT4RH10+VA==",
           "dev": true,
           "optional": true,
@@ -24100,7 +24107,7 @@
         },
         "minizlib": {
           "version": "1.2.1",
-          "resolved": "",
+          "resolved": false,
           "integrity": "sha512-7+4oTUOWKg7AuL3vloEWekXY2/D20cevzsrNT2kGWm+39J9hGTCBv8VI5Pm5lXZ/o3/mdR4f8rflAPhnQb8mPA==",
           "dev": true,
           "optional": true,
@@ -24120,7 +24127,7 @@
         },
         "ms": {
           "version": "2.1.1",
-          "resolved": "",
+          "resolved": false,
           "integrity": "sha512-tgp+dl5cGk28utYktBsrFqA7HKgrhgPsg6Z/EfhWI4gl1Hwq8B/GmY/0oXZ6nF8hDVesS/FpnYaD/kOWhYQvyg==",
           "dev": true,
           "optional": true
@@ -24134,7 +24141,7 @@
         },
         "needle": {
           "version": "2.3.0",
-          "resolved": "",
+          "resolved": false,
           "integrity": "sha512-QBZu7aAFR0522EyaXZM0FZ9GLpq6lvQ3uq8gteiDUp7wKdy0lSd2hPlgFwVuW1CBkfEs9PfDQsQzZghLs/psdg==",
           "dev": true,
           "optional": true,
@@ -24146,7 +24153,7 @@
         },
         "node-pre-gyp": {
           "version": "0.12.0",
-          "resolved": "",
+          "resolved": false,
           "integrity": "sha512-4KghwV8vH5k+g2ylT+sLTjy5wmUOb9vPhnM8NHvRf9dHmnW/CndrFXy2aRPaPST6dugXSdHXfeaHQm77PIz/1A==",
           "dev": true,
           "optional": true,
@@ -24176,14 +24183,14 @@
         },
         "npm-bundled": {
           "version": "1.0.6",
-          "resolved": "",
+          "resolved": false,
           "integrity": "sha512-8/JCaftHwbd//k6y2rEWp6k1wxVfpFzB6t1p825+cUb7Ym2XQfhwIC5KwhrvzZRJu+LtDE585zVaS32+CGtf0g==",
           "dev": true,
           "optional": true
         },
         "npm-packlist": {
           "version": "1.4.1",
-          "resolved": "",
+          "resolved": false,
           "integrity": "sha512-+TcdO7HJJ8peiiYhvPxsEDhF3PJFGUGRcFsGve3vxvxdcpO2Z4Z7rkosRM0kWj6LfbK/P0gu3dzk5RU1ffvFcw==",
           "dev": true,
           "optional": true,
@@ -24263,7 +24270,7 @@
         },
         "process-nextick-args": {
           "version": "2.0.0",
-          "resolved": "",
+          "resolved": false,
           "integrity": "sha512-MtEC1TqN0EU5nephaJ4rAtThHtC86dNN9qCuEhtshvpVBkAW5ZO7BASN9REnF9eoXGcRub+pFuKEpOHE+HbEMw==",
           "dev": true,
           "optional": true
@@ -24308,7 +24315,7 @@
         },
         "rimraf": {
           "version": "2.6.3",
-          "resolved": "",
+          "resolved": false,
           "integrity": "sha512-mwqeW5XsA2qAejG46gYdENaxXjx9onRNCfn7L0duuP4hCuTIi/QO7PDK07KJfp1d+izWPrzEJDcSqBa0OZQriA==",
           "dev": true,
           "optional": true,
@@ -24339,7 +24346,7 @@
         },
         "semver": {
           "version": "5.7.0",
-          "resolved": "",
+          "resolved": false,
           "integrity": "sha512-Ya52jSX2u7QKghxeoFGpLwCtGlt7j0oY9DYb5apt9nPlJ42ID+ulTXESnt/qAQcoSERyZ5sl3LDIOw0nAn/5DA==",
           "dev": true,
           "optional": true
@@ -24399,7 +24406,7 @@
         },
         "tar": {
           "version": "4.4.8",
-          "resolved": "",
+          "resolved": false,
           "integrity": "sha512-LzHF64s5chPQQS0IYBn9IN5h3i98c12bo4NCO7e0sGM2llXQ3p2FGC5sdENN4cTW48O915Sh+x+EXx7XW96xYQ==",
           "dev": true,
           "optional": true,
@@ -24439,7 +24446,7 @@
         },
         "yallist": {
           "version": "3.0.3",
-          "resolved": "",
+          "resolved": false,
           "integrity": "sha512-S+Zk8DEWE6oKpV+vI3qWkaK+jSbIK86pCwe2IF/xwIpQ8jEuxpw9NyaGjmp9+BoJv5FV2piqCDcoCtStppiq2A==",
           "dev": true,
           "optional": true