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Description
Device Information
System Model or SKU
Please select one of the following
- Framework Laptop 12 (13th Gen Intel® Core™)
- Framework Laptop 13 (11th Gen Intel® Core™)
- Framework Laptop 13 (12th Gen Intel® Core™)
- Framework Laptop 13 (13th Gen Intel® Core™)
- Framework Laptop 13 (AMD Ryzen™ 7040 Series)
- Framework Laptop 13 (AMD Ryzen™ AI 300 Series)
- Framework Laptop 13 (Intel® Core™ Ultra Series 1)
- Framework Laptop 16 (AMD Ryzen™ 7040 Series)
- Framework Laptop 16 (AMD Ryzen™ AI 300 Series)
- Framework Desktop (AMD Ryzen™ AI 300 PRO Series)
BIOS VERSION
4.03
DIY Edition information
If you are experiencing an issue on a DIY system, Please also fill out the memory and storage devices you are using.
Memory: Crucial 32GB DDR5 RAM Kit (2x16GB) 4800MHz CL40 – CT2K16G48C40S5
Storage: Crucial P310 1TB 2280 PCIe Gen4 NVMe SSD – CT1000P310SSD801
Port/Peripheral information
If you are experiencing an issue with a peripheral or an expansion card/port please fill out the following information:
- Peripheral vendor and name.
- Port the Peripheral was connected to. Please see the following for port numbering: Laptop 16 or Laptop 13 or Desktop
- Device or expansion card attached to the Adjacent port to the port that is having the issue.
- [ Fill In device / expansion card ]
- [ Fill In device / expansion card ]
- [ Fill In device / expansion card ]
- [ Fill In device / expansion card ]
The following are for Laptop 16 only.
5. [ Fill In device / expansion card ]
6. [ Fill In device / expansion card ]
Standalone Operation (Laptop Only)
Are you running your mainboard as a standalone device. Is standalone mode enabled in the BIOS?
- Yes
- No
Describe the bug
Unsure what happened, but some file was corrupted, and I was locked out of the C drive, so I completely reinstall an new Windows. Post-reinstall, I have encountered multiple restarts after uploading the crashdump to the AI model for analysis. The issue might be related to the BIOS version, which contains changes causing my SSD firmware not compatible with the laptop.
Steps To Reproduce
Steps to reproduce the behavior:
- Go to '...'
- Click on '....'
- Scroll down to '....'
- See error
Expected behavior
A clear and concise description of what you expected to happen.
Screenshots
If applicable, add screenshots to help explain your problem.
Operating System (please complete the following information):
- OS/Distribution: Windows 11
- Version: [Version]
- Linux Kernel Version:
uname -a
Additional context
Here's conversation with GPT: https://chatgpt.com/share/699c95bf-1f40-8002-a2c7-c19b6a02b845
Following are the two crashdump
022026-16265-01.dmp
022326-16218-01.dmp