After time machine restore adguard become unusable

[JohnnyFireOne]

Please answer the following questions for yourself before submitting an issue.

• I am running the latest version
• I made sure all content blockers are enabled in Safari settings
• I checked the documentation and found no answer
• I checked to make sure that this issue has not already been filed

AdGuard version

26.3.1

Environment

- OS: 26.3.1
- Safari version: 26.3.1

What filters do you have enabled?

No response

Issue Details

After i restore my mac from a time machine backup adguard become unusable
the extensions showed in the app a yellow error under the names and cant be enable, the only way to fix it is to remove the app with an app uninstaller and redo all the setup and etc...

Expected Behavior

to work without that issue like the old safari extension...

Actual Behavior

as i describe above

Screenshots

Additional Information

No response

[windwak3r]

@JohnnyFireOne, hello! I couldn't reproduce the problem. Does it reproduce consistently?
Do you have specific steps on how to reproduce it?

[JohnnyFireOne]

@JohnnyFireOne, hello! I couldn't reproduce the problem. Does it reproduce consistently? Do you have specific steps on how to reproduce it?

everytime its the same issue, simply use adguard as normal...make a time machine back up... then restore your macos settings or make a clean OS installation, then restore the backup as normal

[JohnnyFireOne]

still unstable for me, still crashes with the known userrules editor....sadly im switching till everything gets fixed

[windwak3r]

@JohnnyFireOne maybe you updated the app before restoring or switched from standalone to app store version?
Could you please send us debug logs? You can do the following:

1. Go to AG Mini Setting and enable Debug logging.
2. Do a backup for time machine.
3. Do a restore via time machine.
4. Launch the app and make sure the problem is reproduced.
5. Remember the time it was reproduced and click Export logs in the Settings tab.

Please send resulting file to [qa@adguard.com](mailto:qa@adguard.com):
- include [agmini] keyword and 1184 in the subject of your email
- specify the exact time when the issue occurred

[JohnnyFireOne]

i was used stand alone version... the app was updated before all this, i never combine store versions with standalones, i use only one version.

now i cant send the debugs cause im working on a project and i dont have the time to restore and set my system up again sorry